Services to explore for your property
Apartment access
If your property has controlled access, include the unit number, lift booking process and building-manager contact. Confirm how materials and removed tiles can move through shared areas.
A business that stays open
For a shop or workplace, identify the customer entrance, delivery route and spaces that must remain usable. Include permitted work hours before requesting a staged quote.
Evidence for the decision-maker
Combine photos, an approximate area and any previous report in one enquiry. If water appears in another lot, include that location without assuming where the leak starts.
Before arranging an assessment
Include your Parramatta address, the affected area and when you first noticed the issue. Describe any previous repair attempts and whether the problem follows rain, shower use or another event. Availability and the need for a site visit will be discussed for your specific job.
If the property is part of a strata scheme or rented, identify the person authorised to approve work and share relevant existing reports.
Parramatta project questions
What if strata has asked me to obtain a quote?
Send the written request and any specification, plus the authorised strata contact. Tell us whether investigation or a defined repair is being requested.
Can I enquire about one damaged floor tile?
Yes. Include a close-up, a room photo and details of any spare tiles so the repair boundary and matching options can be discussed.