Confirm who can approve the work
For strata enquiries, identify the lot, building contact and approval status. Responsibility can depend on the strata plan, by-laws and the affected element. Resolve that question with the authorised parties before arranging work.
Provide a scope that can be compared
Separate investigation, removal, preparation, waterproofing and replacement finishes. Include any specification, consultant report or prior repair record. Comparable quotes need the same assumptions about access, exclusions and concealed conditions.
Plan around occupation
Tell us about permitted working hours, lift bookings, loading access, security, pedestrian routes and areas that must remain available. In a business, identify shutdown constraints early rather than assuming all work can occur after hours.
What to discuss in your scope
- Strata bathroom and balcony repair enquiries
- Commercial floor and wall tiling discussions
- Scope preparation for authorised decision-makers
- Access and occupation requirements
What can affect the quote?
A useful quote is based on the condition of the property and the agreed work. These details can make a difference:
- Building access and approval requirements
- Specification and extent of the affected area
- Staging, occupation and reinstatement needs


Work in progress
Shower wall renewal after lifting tiles
A tenant reported lifting shower wall tiles. The landlord and property agent contacted Ellis and agreed on tile removal throughout the shower area and waterproofing renewal.
Helping landlords look after their tenants, with a clear plan for the shower repairs.
See the work and site photosQuestions about this service
Can a tenant arrange the work directly?
A tenant should involve the landlord or managing agent and confirm authorisation. Include the approved contact in the enquiry so access and scope decisions reach the right person.
Can work happen outside business hours?
Include the permitted hours and required shutdown dates in the enquiry. Availability and a workable sequence need confirmation before any booking is made.
Questions before choosing the work
Choose the question that fits your situation, then use the guidance to discuss the work your property needs.
Related services
Plan work in your suburb
Find your area, then include your exact location and access details in the enquiry.
